Here are some of the
Frequently Asked Questions
When will my products be shipped?
We ship your order the next business day so you can have your products as quickly as possible! If it's a Public Holiday it will be shipped the day after.
Please allow 5-10 business days for your products to arrive, especially during holiday seasons and promotional times of the year. Most of the time your products will arrive much quicker but with the high demand for deliveries this can affect the time your products will arrive.
If I choose local pickup, when I can pick up my products?
When choosing local pickup, chances are you can pick up straight away! We will be in contact with you to arrange a suitable time if that day isn't viable. You can email firstname.lastname@example.org to discuss a suitable time
What payments do you accept?
Cash on Delivery
Direct Deposit into bank account
Are your products tested on animals?
Absolutely Not! Alluring Minerals is 100% cruelty-free. It breaks our hearts that cosmetic companies are still using this barbaric practice, and supposedly in the name of beauty. We’re very passionate about raising awareness around this and proving that animal testing is completely unnecessary, so we are extremely careful in sourcing products that never test on animals.
How can I get help choosing a colour?
We are here to help! Simply email us a photo in natural light without makeup on to email@example.com or you can tell us what shade and brand you currently use so we can do our best to colour match.
We will send you a sample of the colour you end up choosing with your first order of a full size product and if it's not the right shade, simply send the unopened product back to us and we will exchange it for another shade.
We have a brand NEW virtual colour matching application that we suggest you use to find your perfect colour match.
Simply stand in front of a window with good lighting or outside to get the best colour match possible. Alternatively there are 4 models to choose from to try the makeup on them.
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“Where science, beauty and nature work together in perfect harmony. Our products contain only the highest quality active ingredients, meaning you can look and feel your best from the outside in – always.”
~ FOUNDER, CHER DONALDSON