The most accurate way
Tap the button, attach a photo from your camera roll, and send. I will look at it myself and tell you which shade to order and why. Not a bot and not a colour picker, just someone who knows the whole range.
Email me your selfieWould rather message? Send it to me on Instagram or Facebook
Daylight
Stand by a window facing out, or step outside into shade. This one thing solves most shade problems on its own.
Bare face, no filter
Even a little base throws the match out, and a filter changes the colour before I ever see it.
Include your jaw and neck
Your foundation needs to disappear into your neck, so seeing that join is what lets me get it right.
Getting your shade right is the whole ballgame with foundation, so there are three ways to be certain before you order. Two of them are free and the samples are three dollars.
The most accurate of the three, and the one most people are surprised by. Daylight, a bare face, no filter, and I will tell you which shade to order and why.
Send me your selfieSixty seconds of straightforward questions about your skin, how it behaves in the sun and what your veins look like. It names your shade, tells you why it chose it, gives you a second best in case you are between two, and explains how to apply the formula you land on.
Take the quizNothing beats the product on your own face in daylight. Samples are three dollars each in both the loose powder and the liquid, so you can wear two or three shades across a few days and see which one simply disappears into your skin.
Shop $3 samplesThese are the tips I give people every week, and they solve the vast majority of shade problems before they happen.
Bathroom and overhead lighting are usually cool toned and will make almost any shade read wrong. Stand by a window facing out, or step outside into shade. This one change solves most shade problems on its own.
A shade a touch too deep will simply blend away. A shade a touch too light tends to read ashy or grey, particularly on olive and warmer complexions. So start with depth and refine from there.
The back of your hand is almost never the same colour as your face. Swatch along the jawline and look at where it meets your neck, because that is the join everyone else sees.
Most of us are a shade or so deeper by the end of summer. Plenty of our customers own two and blend them through the year, which is far easier than it sounds and means you are never wearing the wrong one.
Not any more, and I would rather explain why than leave you looking for it. A filter on a photo can show you roughly what a lipstick colour looks like, but it cannot match a foundation shade, because your camera, your lighting and your screen all change the colour before you ever see it. That is why so many people order from a virtual try on and still get the wrong shade. So I replaced ours with three things that actually work, and they are all above.
Daylight near a window or outside in shade, a bare face, no filter, and please include your jaw and neck in the frame. That is genuinely all I need. If you can send two, one facing the light and one at a slight angle, even better.
Usually within one business day. If you are between two shades I will tell you that too, along with which one I would order first and why.
Very common, and easily solved. Order both as $3 samples and wear them across a few days, or order the deeper of the two, which almost always blends away more kindly than one that is slightly too light. Tell me your situation and I will give you a straight recommendation.
Yes, and it is a clever shortcut. We do not sample the pressed compact, but a $3 Liquid Mineral Foundation sample in the same depth will tell you whether the undertone is right. The finish differs, the undertone does not.
Often, yes. Tell me the brand and the exact shade name you wear, and what has gone wrong with it in the past if anything, and I will tell you where you sit in our range. It is one of the quickest ways to get you matched.
No. The selfie matching and the quiz are both free, and they always will be. Samples are three dollars each, which covers what it costs us to make and post them.
Send me a selfie in daylight and I will recommend your shade, usually within a day. Tell me what you wear now and what has gone wrong with it before, and I will give you an honest answer, including when the honest answer is that a sample is the only way to be sure. Free, every single time, for as long as it takes to get you sorted.