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Shipping & Returns Policy

We’re so excited to send your Alluring Minerals order your way 💕 Every order is carefully packed with love and dispatched as quickly as possible from our studio. Australia Standard Shipping (orders under $99): $9.95; Free Shipping over $99 Australia Wide; Express Shipping: $15.00; New Zealand Standard Shipping: $19.95; International Standard Shipping: $45.00; Delivery timeframes may vary depending on your location and carrier schedules, but please know we always aim to get your beauties to you promptly and safely.

Because our products are personal-use beauty items, we’re unable to accept returns or exchanges for: Change of mind Incorrect shade selection Accidental purchases We completely understand choosing online can sometimes feel tricky — which is why we’re always here to help before you buy. You’re warmly invited to reach out for shade matching, product guidance, or recommendations anytime.

Any refund or exchange will only be issued once the original item has been shipped back to us.

If something isn’t quite right when your order arrives, please don’t worry — we’ll make it right. Simply: Contact us within 5 days of delivery Email cher@alluringminerals.com.au Include a photo of the issue We’ll happily arrange a replacement or refund where appropriate and cover any return shipping needed.

Please report any issue within 5 days of receiving your item. We kindly ask that you provide clear evidence of the fault or damage, so we can expedite your request efficiently.

Please refer to our full Refund Policy for more information

A Little Note From Us

Your trust means everything to us. Every order is packed with intention, care, and gratitude — and we’re always here if you need support along the way.